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Privacy Policy

This Privacy Policy explains how dabble, operating via dabble777.com, collects, uses, discloses, and protects your personal information when you interact with our website, products, and services. It applies to all players, prospective customers, and website visitors. This policy is effective from 1 January 2025.

Who We Are

OBSERVE: d abble is operated by Dabble Sports Pty Ltd (ACN 641 982 425), a company incorporated in Australia. Our registered headquarters are located in Darwin, Northern Territory, Australia.
EXPAND: Regional offices: Melbourne (Victoria), Brisbane (Queensland), Adelaide (South Australia), and Albury (New South Wales). We are licensed by the Northern Territory Racing Commission and operate in accordance with Australian law.
REFLECT: For all privacy-related matters, including data protection and complaints, please contact our Data Protection contact at:

DPO Contact: Sophie Williams, Data Protection Officer
All privacy matters are handled in line with the Australian Privacy Act 1988 (Cth) and Australian Privacy Principles ("APPs").

What Personal Data We Collect

OBSERVE: dabble777.com collects several categories of personal information from users for lawful and operational purposes.
EXPAND: The types of personal data collected may include:

  • Identity Data: Full name, date of birth, residential address, and identity documents as required by regulatory obligations.
  • Contact Data: Email address, phone number, and other communication details.
  • Account and Verification Data: Username, account credentials, age verification, and Know Your Customer (KYC) documents.
  • Payment & Financial Data: Banking information (e.g., BSB, account number), transaction history, deposit/withdrawal data.
  • Technical Data: IP address, device identifiers, browser type, access logs, geolocation, and usage metadata.
  • Behavioral Data: Game play history, bet amounts, transaction records, interaction logs, clicks, and site navigation journeys.
  • Cookies & Tracking Data: Session, persistent, and third-party cookies, analytical trackers, and advertising IDs.

REFLECT: All personal data is collected lawfully, fairly, and transparently as mandated under AU data protection law and in alignment with industry best practices.

Legal Basis for Processing

OBSERVE: Under the Australian Privacy Principles and NT gambling regulation, personal data processing must have valid legal grounds.
EXPAND: dabble777.com processes your data on the following legal bases:

  1. User Consent: Consent is obtained for non-essential uses (e.g., marketing communications, analytical cookies). You may withdraw consent at any time without prejudice to core services.
  2. Contract Fulfillment: Data is processed to establish, manage, and execute the contract with you (account creation, verification, payment processing, gameplay).
  3. Legitimate Interests: dabble may process data to prevent fraud, ensure player and system security, improve offerings, and conduct analysis, provided such interests do not override your privacy rights.
  4. Legal Obligations: Regulatory compliance, including KYC/AML, responsible gambling, anti-fraud, and mandatory reporting to regulators, as mandated by the NT Racing Commission and legal authorities.

REFLECT: All processing activities are conducted with full respect to applicable Australian law and relevant regulatory authority guidance.

Purpose of Processing

OBSERVE: Collected data is used for explicit, pre-defined business and compliance purposes.
EXPAND: The main purposes for which dabble777.com processes your personal information include:

  • Operating your online gambling account, including registration, verification, and updates.
  • Processing financial transactions, bets, deposits, and withdrawals securely.
  • Providing core gambling and sportsbook services, resolving customer support inquiries, and fulfilling contractual obligations.
  • Preventing and investigating fraud, money laundering, and ensuring responsible gambling compliance.
  • Conducting aggregate analytics to improve services, usability, and user experience on dabble777.com.
  • Communicating promotional offers and marketing communications (with your consent and opt-out options).
  • Fulfilling legal requirements mandated by the Northern Territory Racing Commission and other relevant AU authorities.

REFLECT: All processing is limited to these outlined business and legal purposes. Data is not used for unrelated or incompatible purposes without explicit additional consent.

Disclosure & Sharing

OBSERVE: dabble777.com may need to share your personal data under strict conditions with third parties for regulatory, contractual, or technical reasons.
EXPAND: Data is disclosed only where:

  • Payment Processors & Banking Partners: To facilitate deposits, withdrawals, and payment processing securely, as required for financial transaction completion.
  • Service Providers: Trusted third party vendors (e.g., IT companies, software vendors, KYC/AML verification specialists) who process data under strict confidentiality agreements.
  • Regulatory Authorities: Australian and Northern Territory authorities, including the NT Racing Commission and AUSTRAC (anti-money laundering), to fulfil regulatory and statutory reporting requirements.
  • Affiliates & Marketing Partners: In limited instances and only with your prior explicit consent, certain data may be shared with advertising networks or affiliates for legitimate marketing activities.
  • Corporate Transactions: In the event of a merger, acquisition, or business sale, data may be disclosed in accordance with legal requirements, subject to protective measures.

REFLECT: dabble777.com will never sell your personal information to unauthorised third parties and ensures all disclosures meet legal safeguards and privacy best practices.

International Transfers

OBSERVE: While dabble operates primarily within Australia, some data may be stored, processed, or accessed by trusted third party service providers located outside Australia for technical support, hosting, or compliance obligations.
EXPAND: Whenever personal data is transferred offshore (including for cloud hosting or global service providers), such transfers are subject to:

  • Contractual Safeguards: Standard contractual clauses or equivalent safeguards to ensure that non-AU based service providers protect your data to standards consistent with Australian law.
  • Regulatory Compliance: Compliance with Australian Privacy Principle 8, which requires equivalent protection as exists under the Australian Privacy Act 1988.
  • Explicit Consent: Where required, dabble obtains explicit user consent prior to transferring certain categories of personal data overseas, except where permitted by law.

REFLECT: dabble777.com never transfers your data internationally without robust protection and legal justification in accordance with Australian regulatory expectations.

Data Retention

OBSERVE: dabble777.com retains personal information in line with regulatory mandates and operational necessity.
EXPAND: Retention periods depend on the data type and purpose, as follows:

  • Core Account and Transaction Data: Retained for the duration of your active relationship plus a mandatory period of up to 5 years after account closure, as required by Australian tax, anti-money laundering, and gambling laws.
  • KYC and Compliance Data: Retained for at least 5 years post-relationship, in compliance with AUSTRAC and NT Racing Commission requirements.
  • Marketing Data: Deleted or anonymised immediately upon opt-out or withdrawal of consent, subject to legitimate interest review.
  • Technical & Log Data: Retained for security analysis or as required for regulatory investigations only, with regular deletion thereafter.

REFLECT: Personal information is securely deleted or anonymised once legal retention obligations expire or on valid user request, except where prohibited by law.

Your Rights

OBSERVE: The Australian Privacy Act 1988 and APPs provide you with enforceable rights in relation to your personal information.
EXPAND: You are entitled to:

  • Access: Request a copy of your personal data held by dabble777.com.
  • Correction: Request updates or corrections to data that is inaccurate, out-of-date, incomplete, or misleading.
  • Erasure ("Right to be Forgotten"): Request deletion of your personal data when no longer required (subject to legal retention obligations).
  • Restriction of Processing: Request that we limit how your data is processed in certain situations (e.g., pending dispute resolution).
  • Objection: Object to specific forms of processing, including direct marketing.
  • Data Portability: Obtain your data in a commonly used, machine-readable format where technically feasible.
  • Withdrawal of Consent: Withdraw consent for marketing or non-essential cookies at any time without affecting your access to core services.

REFLECT: Requests may be made by contacting the Data Protection Officer via [email protected] or through our helpdesk.

Cookies & Tracking Technologies

OBSERVE: dabble777.com uses cookies and similar tracking technology to deliver core site functionality and improve user experience.
EXPAND: Types of cookies utilised include:

  • Session Cookies: Temporary cookies required to maintain secure login and process transactions; expire once you close your browser or log out.
  • Persistent Cookies: Remain on your device for a set period to remember your preferences and streamline future visits.
  • Third-Party Cookies: Used by analytics providers (e.g., Google Analytics) or advertisers (only with explicit consent) for service improvement or tailored marketing.

Cookie Management

  • Browser Controls: Most browsers allow you to control, disable or delete cookies through settings. See your browser's help guide for details.
  • Internal Settings: Where available, dabble777.com provides controls to manage or opt-out of certain cookies and analytics within your account panel.

REFLECT: Disabling cookies may limit some site features but will not affect legality of core services. Full cookie details and opt-out options are available in our Cookie Notice.

Data Security

OBSERVE: Data security is a core legal and operational requirement under AU law and NT Racing Commission guidance.
EXPAND: dabble777.com implements robust technical and organizational safeguards, including:

  • SSL Encryption: All website and data transmissions are protected by up-to-date SSL/TLS encryption protocols.
  • Data Encryption: Sensitive personal and payment data is encrypted both in transit and at rest.
  • Access Controls: User, employee, and provider access to data is strictly restricted by role-based permissions and multi-factor authentication.
  • Regular Security Audits: Independent audits and vulnerability assessments are carried out to ensure ongoing data protection compliance.
  • Staff Training: All employees receive mandatory training in data privacy, security, and fraud prevention practices.
  • Incident Response: dabble777.com operates a rapid incident detection and breach response protocol in line with Australian Notifiable Data Breach scheme.

REFLECT: These measures ensure appropriate protection of personal data, meeting both current legal demands and industry best standards.

Complaints & Contacts

OBSERVE: dabble777.com provides clear channels for users to raise privacy concerns or complaints.
EXPAND: To exercise your rights, raise a complaint, or request assistance regarding your data, please contact the Data Protection Officer or our support team using one of the following methods:

Complaints are typically acknowledged within 7 days and resolved within 30 days in accordance with the Australian Privacy Principles. If you are unsatisfied with the outcome, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) or the Northern Territory Racing Commission.

REFLECT: dabble777.com is committed to resolving all privacy complaints transparently, efficiently, and in accordance with legal requirements.

Updates

OBSERVE: Privacy law and operational practices may change. dabble777.com reserves the right to update this Privacy Policy to reflect legal, technical, or operational developments.
EXPAND: Where policy changes affect your rights or dabble's data practices, you will be notified in advance via email, website notifications, or direct communication through your account.
REFLECT: The current version of this Privacy Policy is always available at dabble777.com. Last reviewed and updated on 1 January 2025.